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Credit Control Manager

Job LocationLeicester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Big things are happening at Topps Tiles. As Britains largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. Weve got 300 stores and have just hit recordsales of £223m. And were as big on career opportunities as we are on outstanding service and great value. After all, its brilliant, friendly, knowledgeable people that make us special. Right now were on a journey of exciting growth, as we build on sevenconsecutive years of successtheres never been a better time to join the Topps Tiles family.We are currently looking for a Credit Control Manager to join the team! In this newly created role you will oversee the small credit control team to ensure a very high standard is delivered to our customer. Youll be a hands-on people manager, as well asa technical expert. .Youll implement and maintain excellent standards of customer service across the department, ensuring the team provide proactive and efficient credit control and sales ledger management. A key part of the role is ensuring the security and profitability isprotected through use of our systems, as well as effective and timely internal and external communication.Main duties will include

  • Checking customers credit and approving or denying it, based on industry standards
  • Negotiating payment plans and setting up terms and conditions
  • Setting up repayments and working with Debt Counsellors
  • Ensuring customers pay on time and charge them for overdue invoices
  • Starting legal proceedings if clients do not pay their debts on time
  • Liaising with Solicitors and Bailiffs
  • Maintaining accurate records
  • Implementing changes in the companys credit control system
  • General sales ledger and client database administration and housekeeping, ensuring contact and key details are consistently up to date with strong attention to detail
  • Ensuring that all relevant and important information is recorded within the appropriate client files / operating system
Skills and Experience
  • 2 years experience managing a credit control team
  • Driven, results-focused individual who can demonstrate historical success in this area
  • Highly organised.
  • Confident dealing at senior level and good communicator
In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 25% of your base salary.Then theres a generous staff discount, a Share Save scheme, pensionand life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. Were committed to promoting talentfrom within too, which means youll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.

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