Colleague Communications Specialist

Job Description

About The RoleWere looking for a skilled and experienced Colleague Communications Specialist to develop, manage and deploy internal communication strategies for both the Sytner Group and CarShop brands. Reporting into the Head of Brand and working with the wider marketingteam, the ideal candidate will take an omni-channel approach to storytelling to ensure conversations are started and messages are delivered in a powerful, meaningful and engaging way.As a brand new role, this is a really exciting opportunity to define and implement a communication strategy that will transform the way colleagues interact with each other and key stakeholders.The Responsibilities Re-launch the Microsoft suite of products into the business, with the aim of achieving an 80% adoption rate Working with the HR team, and wider business, to unlock the potential of the Colleague Hub (Sharepoint) and to make the experience as personalised and as engaging as possiblethe aim is to get colleagues to visit it every day Audit and review all existing colleague communication within the businesses and work with the Group and divisional teams to enhance and improve communication so it is appropriate, timely and consumable Optimise the channel plan based on the colleague demographic Shape and develop an engaging internal communications strategy and content plan that supports the current business objectives, ensuring all communications represent the company values and aims Be able to produce on brand content to support the plan Develop KPIs to evaluate the success of internal communications, allowing for optimisation, and communicate successes to the business Define and implement processes to ensure that all internal communications are planned, managed and approved by relevant stakeholders, in a timely and professional fashion Act as the strategic partner to senior stakeholders and divisions across the business, working with them to build relationships, share best practise, align key messages, as well as advising and influencing on employee engagement Promote the role within dealerships and divisions, to recruit communication champions and encourage engagement across the business Proofreading and communication approval Own our internal social media channel (Yammer), regularly posting content and encouraging conversations Plan, produce and submit all Group and CarShop award entries, liaising with relevant stakeholders to gather the information and produce supporting documentation, with the aim of winning awards Celebrate differences and help create a diverse and inclusive working environment Managing internal Group-led events that focus on colleague wellbeing and performanceThe Requirements Proven experience of implementing, developing and/or managing Microsoft products (Sharepoint, Teams and Yammer) Be able to demonstrate internal communications experience within a large, diverse, global organisation Previous experience in building and maintaining collaborative relationships, whilst influencing positive change Be able to prioritise in accordance with the needs of the business and stakeholders Expert knowledge and experience of modern, digital communications techniques A passion for improving colleague experience, and keeping colleagues connected and informed Experience working in a role with a communications component across a range of media, but with digital media an essential focus area You need outstanding writing, editing and proofreading skills as well as the journalistic ability to source stories from colleagues Youll be familiar with using and creating content for web platforms and have experience of using content management systems Have experience sourcing or working with external agencies or third parties Ability to travel with work Ability to work effectively under deadline and handle multiple projects simultaneously Be able to consistently demonstrate attention to detailThe Desirables Previous experience working in retail, automotive or travel industries Previous experience in communications, journalism or public relations A higher education or professional qualification in English language or communicationsWhy SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individuals unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.For more information around reasonable adjustments and the recruitment process pleaseclick here.Unsure Read onWe represent over 23 of the worlds most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.