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User Researcher

eFinancialCareers
Job LocationLeeds
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

User ResearcherLeedsPermanent Hybrid (2 days in the office a week)Are you excited to join one of our prestigious clients within the financial Services Industry We are looking for a User Researcher to ensure our client is designing products and services that meet the needs of both theorganisation and the end user.What are the key responsibilities As a User Researcher, you will work within a multi-disciplinary digital product team (squad) to design new products and services that help our users achieve their goals.

  • Build user-centred practices in new teams
  • Align user research activities with wider plans to inform a service proposition
  • Possible future line management of junior user researchers, including professional/technical leadership and supporting professional development of junior staff/graduates.
What will you get from the role
  • Learning and development tailored to your role, including industry recognised qualifications, coaching and mentoring
  • Training budget, enabling you to attend conferences, events, meetups to develop your community of practice
  • An inclusive and diverse environment with opportunities to join staff networks
Minimum
  • Has 5+ years experience
  • Substantial experience in working in project/programme environments involving business & IT change.
  • Research experience within any of the following types of organisations/sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy)
  • Experience of delivering government digital services in line with GDS standards.
  • Experience of designing for accessibility
  • Analysis and synthesis -You can help an organisation to adopt a wide range of analysis and synthesis techniques
  • Inclusive research - You can advocate inclusive practices and help teams design and deliver accessible services that work for all users.
  • User-centred and Agile practices - You can understand and demonstrate experience in a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their Agile workflow.

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