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Technical Services Manager

Michael Page Engineering & Manufacturing
Job LocationLeeds
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Th Technical Services Manager will ensure the technical services platform is effectively developed and maintained in line with internal and customer requirements.Client DetailsThe client is a blue-chip food manufacturer based in Leeds.DescriptionMain Duties:General

  • Ensure that company health & safety and food safety obligations are maintained at all times by you and your team.
  • Play an active role within the HACCP Team
  • Complete and communicate technical reports as agreed.
  • Proactively interpret reports and data based around the food safety and quality objectives, communicate findings and initiate corrective action plans.
  • Site support for customer / third party audits and visits
  • Play a proactive role in site meetings
  • Develop the company environmental, sustainability and supplier facing ethical management systems.
  • Update and maintain technical services procedures and work instructions; Internal audit supplier approval, raw material approval, customer and specifications
  • Management of the FSQMS document control and change management programs People * Be the key technical contact with the supplier base, customer compliance teams and relevant industry NGOs fostering these relationships
  • Be the technical point of contact for any supplier / raw material issues
  • Work closely with the QA and technical team to ensure that there is a link between suppliers and raw materials and the upstream operational and technical activities.
    • Internal Audit
  • Overall maintenance of the internal audit program ensuring all steps within the audit program are completed.
  • Complete internal audits to plan, agree improvements with stakeholders and verify the effective implementation of these improvements.
  • Complete food ingredient / packaging trace-ability audits back to source as per schedule including those which have specific authenticity or provenance claims
    • Raw Material - Food Ingredient / Packaging Approval
  • Approval of new food ingredient / packaging raw material specifications in line with company requirements
  • Periodic review of current food ingredient /packaging specifications
  • Complete food ingredient /packaging risk assessments such as vulnerability, authenticity allergen, free from, vegan and communicate findings
  • Complete food raw ingredient / packaging analytical testing programs to plan based on risk; micro, chemical, allergen, authenticity and ensure OOS results are reported and suppliers investigate and act on OOS results and trends.
  • Ensure that food ingredient / packaging performance to specification is monitored and communicated internally and back to the supply base, work closely with the suppliers to improve this performance
  • Ensure that food ingredient / packaging supplier NCRs are investigated and effectively verified as complete with the supplier within the agreed timescales
  • Ensure CofCs and CofAs are verified against specification on delivery and assigned to delivery notes
    • Supplier Approval (Food, Packaging and Services)
  • Approval of new suppliers, including food safety, ethical and environmental factors in line with company requirements
  • Periodic review of supplier performance, including food safety, ethical and environmental factors
  • Complete and maintain supply chains maps which identify risk within the supply chain
  • Complete supplier risk assessments including food safety, ethical and environmental factors
  • Complete supplier audits based on risk
  • Work with the supplier to identify improvements and then verify implementation
  • Ensure that supplier databases are maintained and current at all times
  • Ensure that supplier approval information is available in the factory at all times Customer and NGO
  • Management of all surveillance testing programs; micro, chemical, allergen, nutritional
  • Maintenance of technical portals ensure alerts and updates and approved and communicated
  • Complete gap analysis against customer / NGO codes of practices, identify gaps, agree actions and timescales with stakeholders and verify actions as complete
  • Upload customer / NGO audits onto portals and verify corrective actions as complete
  • Ensure that new artwork is approved and colour standards are available
  • Maintain artwork files for the site
  • Approve supplier / raw material elements of customer specifications
  • Maintain RSPO standard and act as the RSPO point of contact for audit body and site
  • Maintain FSC standard and act as the FSC point of contact for the audit body and site
  • Maintain supplier facing SEDEX approval and information
  • Support and development sustainability and environmental management systems
  • Support the technical, NPD and Manufacturing teams in the effective launch of new and changed products Measures
  • Supplier and raw material NCRs RCA and corrective actions agreed and completed on time
    • ProfileThe successful Technical Services Manager will have:
  • Ability to internal stakeholders, NGOs and supply base alike
  • Problem solver
  • Ability to understand information and make risk-based decisions
  • Excellent communication skills
  • Functioning and demonstrable experience in coaching and developing hygiene and multi-functional teams Key knowledge and experience
  • 2 + years technical services experience within food industry, with both private label and branded product experience. This role would be suitable for a person with food manufacturing or food retail background
    • Job OfferThe Technical Services Manager will be offered a competitive salary and work for a blue-chip FMCG manufacturer in Leeds.

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