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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | £45,000 - £50,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time Work from home |
Technical Lead 18 month Fixed Term ContractContext Recruitment is delighted to be partnered with an extremely high-calibre IT Service Provider. Youll be joining a team of highly competent individuals within a Managed Services Team, supporting enterprise scale businesses in supporting some of themost cutting-edge technical solutions out there.Youll be responsible for planning and allocating work / managing resource allocation, providing training to the 2nd and 3rd Line Support Analysts (of which there are currently 6 in total), in relation to Service Desk procedures, giving structured reviewsand owning development plans for each member of the team. In addition, youll be both a technical and functional escalation point for customers of the business. While you wont be manging a queue of tickets, you will of course need to have a good level oftechnical competence.Considerable technical training / certification will be offered as part of this role; it really is a springboard to move into a more senior IT role.What youll need: