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Job Location | Leeds |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
About the RoleAre you an Oracle Service Cloud expertWould you like the opportunity to be part of Asdas service centre systems overhaulAre you keen to gain international exposureHere at ASDA providing high quality customer service is key. The Contact Centre plays a pivotal role in this, and through its CRM platform aims to improve and drive forward the Customer experience.As the Systems Developer youwill work within our Contact Centre team, owning the delivery of system developments through discovery to implementation. You will enable the change agenda of the Contact Centre team through enhancements and improvements to its CRM platform of choice, helping to support both our Customer and colleague experience.You will have the opportunity to work on a variety of exciting projects, including the re-design of the systems in our service centre, providing you with a fantastic learning opportunity and a chance to really make a difference.Youll get to spend time with your colleagues in the U.S. and India too, providing you with some great international exposure and the chance to learn and trial different ways of working.About YouYoull likely be a junior systems developer on the lookout for your next challenging career move. Wed like you to have some development experience in Oracle Service Cloud, and experience of other platforms would be a bonus.It would also be great if you had some exposure to: