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Solution Architect

MGER
Job LocationLeeds
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are growing our Solutions team! We are looking for a talented Solution Architect to add to the strength of our business.In response to COVID -19, these roles will be WFH full time until 2021. Applicants therefore must be in a position to work from their home and have a secure workstation appropriate for home working for an extended period.In 2021, your flexibility to work in our Leeds office will be key, as we will be gradually returning to our offices.Please note that, although our Solution Architect will be working within our standard business hours (9am - 5.30pm), you may be required to support our on call solution from time to time.RequirementsIn your role as a Solution Architect, you will play a leading role in all aspects of a Crisp Solution; from initial conception, through to upgrades and Solution retirement.You’ll be a senior member of the Solutions Team which has accountability for the design, build/configure and performance of Crisp’s service to customers.What you will do in your new role:

  • Lead the interpretation of customer requirements, business requirements, constraints and policies into an appropriate solution designs for our biggest and most important customer solutions.
  • Work with both standard’ and bespoke’ solution blueprints depending on the context for new and existing customers as a part of new implementations and regular customer Health Checks.
  • Help to optimise Solutions
  • Help to optimise the way we design, deliver, operate and retire Solutions
  • Deliver configured services for new and existing customers to agreed timescales.
  • Direct and oversee end to end testing and commissioning of each Solution
  • Take responsibility for Solution operation through-life, monitoring changes to performance, cost or speed of the Solution, and leading resolutions.
  • Develop ideas and systems to automate the daily tasks and workflows used by the team.
  • Monitor and resolve issues with the support of the Client Partners.
  • Review and suggest improvements to solutions.
  • Designing department processes, systems and workflows.
  • Engage with customers to build relationships.
  • Follow and adhere to Quality Assurance processes, reviewing and developing improvements where possible.
  • Be a hub of expertise and wisdom
  • Constantly seek excellence from within and outside the businessWhat we ask from you:
  • Highly experienced technical leadership style
  • Comfortable with high levels of responsibility
  • Natural understanding of the balance between pragmatism and perfectionism
  • Ability to think holistically; considering detailed technology subjects alongside process design, data design as well as delivery (i.e. project management) implications
  • Able to establish high quality, professional and informal relationships to get a job done, but backed up with formal documentation and procedure
  • High proficiency in documentation at speed and with clarity and accuracy
  • Ability to work under pressure and to client deadlines
  • Strong logical thinking and problem-solving skills
  • Ability to multi-task across multiple concurrent projects
  • Able to adapt technical skills in a rapidly changing environment
  • Ability to prioritise a busy workload
  • Ability to communicate complex information to colleagues of all levels of IT competency
  • Self-motivated and self-reliant
  • Excellent technical abilityEssential Experience
  • Experience of designing high quality (technology based) Solutions incorporating all aspects required to deliver the Solution (technology, data, people/skills, policies etc).
  • Extensive Technical Leadership and Management experience
  • Broad and deep experience in a wide range of modern and historical technical architectures technology patterns and Enterprise Architecture.
  • Ability to engage with clients and build relationships with internal and external customers.
  • Experience of documenting designs & procedures for external as well as internal use in both formal notations (UML, TOGAF etc) and layman’s presentations
  • Excellent oral and written communication skills
  • Closing date: 20th December 2020BenefitsOur rewards are as unique as our culture, and we want to attract the best people and keep hold of them.Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.We offer an excellent salary and benefits package which include
  • 25 days holiday + bank holidays
  • Critical Illness
  • Life Insurance Cover
  • Healthcare Cash Plan
  • Subsidised gym membership
  • Cycle to Work scheme
  • Commuters club
    • Required skills
  • Designing
  • Platforms

    • Keyskills :
    Designing Platfms

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