Share Plan Support Advisor

Job Description

OverviewShare Plan Support AdvisorLeeds City CentreMondayFriday Office hours (no evenings or weekends!)£ Competitive + benefitsAre you looking to develop your career within financial services administrationLink Group are looking to expand their Share Plan team in central Leeds at our state-of-the-art new offices. Youll be offered excellent training and support, the opportunity to increase your basic salary via supported and paid for study for the IOCcertification and the opportunity to grow your career within a global financial services company.As aShare Plan Support Advisoryoull be working in an exciting and challenging role where no two days are the same! You will be provided with full training and support and become an expert in Share Plan Administration, which will open upa world of career opportunities to you.Working with a fantastic, experienced and knowledgeable team, you will have the opportunity to engage with our customers and clients on a regular basis, providing them the support needed as well as dealing with colleagues globally. There will be some new terminologyand skills to get to grips with but dont worry, well provide you with the comprehensive training needed to get you up to speed.If youre looking for your next step within financial services administration and support then this could be a great opportunity for you! We can offer you blended working with some days based at our Leeds city centre, brand new office and some days workingfrom home. There wont be any late evenings or weekends to work either and we also offer a very competitive basic salary plus the ability to increase this once you complete the IOC study modules.What youll be doing:

• The role of Share Plans Support Advisor is based within our Operational Share Plans Team.The team is responsible for all aspects of contact with clients and participants of Employee Share Plans, maintenance and general administration work for the clientsrecords.
• This role will be responsible for all technical processes and needs to conform to all regulatory obligations including CASS rules.
• Managing a portfolio of Companies administering employee share plans.
• Interact with customers/clients on operational transactions related to their share plan program.
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Ensure full compliance with internal and external procedures and FCA regulations including the CASS rules.
• Research and respond to incoming client or participant enquiries ensuring that complex issues are explained fully, using the appropriate written style in line with the clients branding.
• Ensure administration is processed to internal and external service standards
• Feedback to Supervisor where standards may be compromised
• Develop and maintain working relationships with other departments enabling completion of tasks and queries.
• Ensure that all work is completed in line with Links Treating Customers Fairly policy at all times.

What were looking for:

• Proven numerical, financial analysis, documentation and procedural skills preferred.
• Any previous experience working within financial services / banking or back-office roles.
• Excellent computer skills including Microsoft Excel and Word.
• Demonstrate commercial acumen with an ability to be innovative & pro-active.
• Ability to prioritise and adhere to tight deadlines.
• Engaging and forward-thinking attitude.
• Good Communication - the ability to listen, express and articulate information effectively, facilitating two-way communications to help create a culture of openness and engagement.
• Results focused - the desire to meet or exceed stretching performance objectives and quality standards to achieve results.
• Technical awareness - Understands specialist or professional aspects of work and continually seeks improvements.

About Link Group / Corporate Markets:Link Group works in partnership internationally with almost 7,000 clients including asset managers and investors, business managers, asset owners, trustees, issuers and borrowers. We provide the infrastructure through which assets are secured or deployed inboth regulated and unregulated markets.We offer industry-leading shareholder services through Link Market Services to a wide range of corporates, issuers and business managers. We are the largest UK share registrar providing services to more than 1,300 companies large and small across the UK.We administer share plans for over 200 clients and have worked on more than 50% of UK IPOs since 2005. Our unique place in the market, combined with our partnership and relationship management approach, enables us to play a vital role in connecting issuerswith 5 million shareholders around the world.Whatsin it for you

A very competitive basic salary plus benefits and the ability to increase your basic salary once completing the IOC certification.

23 days holiday to start, (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave.

Company matched pension scheme, private medical cover, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay of two weeksand plenty more.

Voluntary benefits designed to suit your lifestylefrom discounts on retail and socialising, to health & wellbeing, travel and technology.

The possibility of working from home, flexible working or working part-time options are available.Youll get the chance to follow your chosen career path anywhere in Link Group. Youll be joining a network of 7,000 experienced, innovative and dedicatedindividuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in...