Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior Customer Analyst

Job LocationLeeds
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job AdvertDo you have experience turning data into actionable business outcomes Do you enjoy solving problems and have previously used SQL......if so, then we have an exciting opportunity for you as a Senior Analyst in our Data Science & Analytics team here at Asda!An Analyst role with the customer always at the focus!An ASDASenior Customer Analyst is responsible for delivering key data-led analytical projects to support Asda build engagement and value with our customers through the extended Asda brand, specifically for Asda Money & Asda Mobile. This is a role for someonewho is motivated to champion the customers in decision making, is commercially minded and has a desire to influence our customer strategy.You will be part of a team within a diverse Customer function, as well as supporting activities across the wider organisation, requiring a strong team work ethic and a desire to develop working relationships. This role provides many opportunities to furtherdevelop your communication, technical and analytical skillsets and help support us in putting the customer first.As Asda moves through a digital and customer transformation, youll be joining Asda at the right time. Leveraging data and analytics is a critical area of transformation and you would be at the very heart of this!Your RoleAs a Senior Analyst you will be responsible for a varied range of deliverables, these will include;

  • Exploration of customer & transactional data to identify key insights and enable stakeholders to make better, more data driven business decisions
  • Creation of clear and simple outputs from complex data and analysis that tell the story to our stakeholders of who our customers are and what is important to them
  • Combining customer behavioural data with survey, market and financial data to understand the complete customer picture
  • Building and monitoring customer models and segmentations to inform our strategy and improve customer experience
  • Understanding how customers behave across different channels within ASDA
  • Working collaboratively with stakeholders across the business to achieve what is right for customers
  • Working closely with data scientists and third party agencies to create the production of segmentations and customer models to monitor the impact of new initiatives and marketing campaigns amongst our target customer groups
In-depth understanding of customer behaviour and analytical toolsets along with the desire to be a subject matter expert and to continually expand knowledge and skillset will be key to this role.About You
  • Naturally curious, passionate about using data, tech and analysis to do the right thing for our customers
  • Technically adept, having a proven track record in SQL
  • Experience in R, Alteryx, Tableau or Power BI desirable
  • Good commercial understanding of the key drivers of a retail business
  • Good knowledge of applying statistical techniques in retail analysis
Work Where it Works.Our hybrid way of working gives you the choice to work where it works. This enables you to choose where youll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team.You will also get a benefit packageincluding;-
  • Discretionary company bonus
  • Companypensionup to 7% matched
  • 10% colleague discount, free parking and many additional rewards.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

APPLY NOW

Senior Customer Analyst Related Jobs

© 2019 Naukrijobs All Rights Reserved