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Sales Support Administrator

Interaction Recruitment
Job LocationLeeds
EducationNot Mentioned
Salary20,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Sales Support AdministratorGuisley, Leeds, West YorkshireBasic £20,000-£22,00010% Quarterly bonus (£500-£550 every 4 months)Mon-Fri 9am-5pmYou will be operating within the highly competitive SME sector; the focus of the role is supporting the Account Managers to achieve the teams financial target. Responsible for a diverse range of administrative and value add tasks covering the day to dayneeds of the team and its partners.A flexible and pragmatic approach will be required to work in this fast-paced and evolving environment. You will need to be able to interact with contacts within the wider business to effectively manage queries and customer requirements.Benefits

  • Fast-growing, innovative employer
  • Fully supportive management wanting to grow peoples careers.
  • Full Induction and ongoing coaching & training provided
  • A great working environment with a real team spirit.
  • Fantastic progression opportunities.
Responsibilities:
  • Self-organise and prioritise high levels of daily workflow with minimal supervision
  • Manage multiple email inboxes with high levels of efficiency.
  • Set-up gas and electricity quotes within tight deadlines and to high levels of accuracy.
  • Where required to send quotations in accordance with set guidelines.
  • Credit Check prospects in accordance with internal policy.
  • Generate and locking in contracts when required.
  • Maintain via phone and email excellent working relationships with account managers, brokers and customers.
  • Respond to and manage general queries from customers including but not limited to tender, contract, account, billing and commission queries.
  • Communicate and track registration objections.
  • Update and maintain team logs and trackers.
  • Conduct post sales validation calls with customers where required.
  • Provide other ad-hoc support as and when required with internal and external queries and projects.
  • Take ownership of process improvements and to work towards taking responsibility for an individual process.
  • Assist in the testing and training of new systems and tools.
  • Provide cover for holidays and absences to ensure service levels are maintained.
Skills Needed:
  • Ability to manage own workloads and balance priorities.
  • Good numerical and problem-solving skills
  • Strong planning and organisational skills
  • High attention to detail
  • Effective communicator
  • Microsoft Office proficient with a strong grasp of basic Excel
Qualifications / Experience Required:
  • Previous experience in customer care
  • Previous administrative experience
  • Educated to a degree level or equivalent experience desirable but not essential
  • Previous industry experience preferred but not essentialThanks for your application. Should you have any further questions / queries, please contact me using /

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