Retentions Account Manager

Job Location	Leeds
Education	Not Mentioned
Salary	£19,308 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

At Fuel Card Services the customer is at the heart of everything we do and the service we deliver is fundamental to our growth. In this role, you will be the face of Fuel Card Services for our customers, maximising volume for each customer, answering any queries they may have and advising on our fantastic products and services. Building long lasting relationships, you will get to know our customers inside and out, allowing you to match our services to their requirements and ensuring you are forefront of mind when they look for additional products.Responsibilities:

Build strong, everlasting relationships with new and existing customers.

Maximise each customers volumes

Cross / up sell additional services to reduce customer churn

Cater for customers every need and ensure they are getting the very best from our products.

Review and set weekly prices for your customers and handle any pricing queries.

Keep up to date with our new/enhanced products as they become available.

Develop solutions that benefit the business and the expectations of our customers.

Work towards individual and group targets in a vibrant, fun and friendly sales office.

RequirementsOur friendly, consultative and knowledgeable approach to everything we do sets us apart from our competitors and we are always looking for bright, enthusiastic colleagues with a passion for delivering the highest level of customer service to join our ever-expanding business.

Customer focused with a passion to deliver outstanding customer service.

Bright, enthusiastic and an excellent communicator.

Willingness to learn about call techniques, our products and services.

Inquisitive nature, eager to learn more about our customers and their businesses.

A desire to talk on the phone with a confident telephone manner.

Organised with the ability to prioritise workload.

Benefits

Basic Salary - £19,308 per annum

Uncapped Commission

On the spot incentives

Free breakfast

Early Friday finish

Fun working environment

20 days annual leave

Pension

4 x salary life assurance

Take the first step by applying now and start your future today!We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.#FCSLEEDS Required skills

Account Management

Account Manager

Customer Service

Customer Service Advisor

Keyskills :
Account Management Account Manager Customer Service Customer Service Advis

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