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Receptionist & Telesales

Technical Placements
Job LocationLeeds
EducationNot Mentioned
Salary20,000 - 20,400 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Receptionist / Telesales Administrator required in Knaresborough, near Harrogate, North Yorkshire.We represent Pelsis group, an international pest control company, with its headquarters and training academy in Knaresborough.The Receptionist / Telesales Administrator will provide support and guidance for visitors to site, provide administrative support for the Training Academy, and perform telesales to promote their pest control products to customers to support the sales andmarketing team.Candidate Requirements:

  • Open and approachable.
  • Confident, articulate and clear communication skills with all level of employees and visitors.
  • Able to develop good working relationships with colleagues and other internal departments.
  • Positive attitude at all times.
  • Strong knowledge of Microsoft packages: Word, PowerPoint, Excel, Outlook.
  • Experience required in outbound telesales
Desirable -
  • Previous experience of reception and administrative duties.
Responsibilities will include:
  • Greeting of visitors, contractors and academy trainees to site and ensure they are recorded on Kelio/visitors log.
  • Ensure all H&S rules are advised and ensure all local rules are communicated.
  • Booking training and exam rooms for the Training Academy.
  • Arrange lunches / snacks for Training Academy.
  • Support external site booking for training.
  • Ordering, storing and destruction of appropriate exam papers.
  • Distribute certificates to candidates.
  • Send booking form to delegate for them to complete
  • Book candidates onto training courses.
  • Raise SO on SAP for course fee (including all details from booking form, SOP available)
  • Send invoice and joining instructions to candidates.
  • Cancel courses and advise candidates if insufficient numbers.
  • Chase payment at least 2 weeks before course date.
  • Send course info (course register/delegate information) to trainer.
  • Organise invigilators, in line with The Pelsis Training Academy Procedures and Policies.
  • Printing training material, as required.
  • Book examination resits where required.
  • Ensure CPD points are assigned to the candidates after the course and register CPD points with BASIS or BPCA.
  • Send completed exam papers and attendance register to RSPH.
  • Book hotels for the training team as required.
  • Undertake any reasonable duty as requested, in supporting the Technical Training Mangers and wider business.
  • Receive and distribute mail.
  • Keep PPE masks stocked in reception.
  • Order stationery on a regular basis, as required.
  • Contact coffee machine contractor for issues / reorder.
  • Support with the daily management of the company fleet.
Hours - 40 hours per week 08.30 to 17.00 Monday to Friday with 30-minute unpaid lunch daily.This is an oustanding opportunity to join a developing, growing business, offering a good salary, benefits and future prospects.

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