Legal Case Advisor

Job Description

Do you want to work for an exciting company that will help you progress and developDo you want to kickstart your career and work in a varied, challenging roleDo you want to work with an amazing teamIf so, this could be the perfect role for you!My client is a very successful, well known, leading law firm based in Central Leeds. Since opening their doors over 20 years ago they have gone from strength to strength, helping and assisting over 1.2 million customers with property law cases. Due to winningseveral new contracts, they are looking to recruit bright, confident and hardworking people into their highly successful Legal Case Advisor team on a permanent basis!The role of the Legal Case Advisor is very varied, and two days will never be the same, you will be required to handle legal queries and provide a professional service to each client you speak to. The role offers amazing benefits such as a £1000 welcomebonus paid with your first months pay! On top of this, the company offer monthly bonuses which are approximately £240 per calendar month, a very generous holiday allowance including a day off on your birthday and a recharge day (as we all know how you justneed a day off to relax sometimes!) as well as excellent progression and development opportunities.The responsibilities of a Legal Case Advisor include:Be the friendly, first point of contact for all clients and customers who call/email regarding their case file

• Provide excellent customer service to every customer who calls, offer support and guidance relating to customer case files as well as advising customers on the processes that the business will follow
• Updating customers on the progress of their case files and giving accurate time frames for completion
• Liaising with banks, legal firms, Estate Agents and Solicitors in relation to Re-mortgage applications.
• Answer all queries within company standards
• Liaise with customers throughout the Re-mortgage process, keeping them updated every step of the way
• Liaise with legal teams to ensure all service levels are met
• Liaise with financial institutions in obtaining information
• Input of data onto the computerised system, updating case files and adding information and notes onto the case files after each call

Personal Qualities:

• Excellent communication and customer service skills
• Ability to meet tight deadlines and targets and to work under pressure
• Good team player, but also ability to work on own initiative
• Good attention to detail
• Good organisational skills
• Good data input skills
• Previous conveyancing experience is desirable but not essential
• Experience of working within a fast paced and high-volume environment is essential

What you will get in return:

• £1000 welcome bonus paid with your first wage
• An additional monthly bonus of approximately £240 per calendar month
• 25 Days holiday plus the day off on your birthday Plus bank holidays off
• Monthly Quiz nights
• Monthly raffles
• A competitive Salary with a monthly performance bonus
• 30-minute Early Finish and Free Drinks Social Event on the last Friday of each month (subject to hitting target) & Dress Down day every Friday
• Sponsorship of Further Education such as CLC & Proven track record of internal promotion
• Offices in Leeds and Hull city centres and potential for hybrid working
• Smart Casual dress code
• Profitable global company
• Market-leaders in their specialism with excellent service reputation.
• Family-friendly policies with a strong focus on work/life balance - e.g. paid birthday leave
• Significant career progression opportunities - large in-house training function
• Highly innovative with a strong focus on technology

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement,you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.(Jo Holdsworth Recruitment - Recruitment Agency)