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Job Location | Leeds |
Education | Not Mentioned |
Salary | 12,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Employer description: CCTVDirect supply CCTV Security Cameras, CCTV Recorders & alarms direct to the trade and retail markets.Committed to quality. We ensure that the products and services we provide meet or exceed our customers expectations. We comply with industry best practices and continually improve the effectiveness of our service.We supply goods and services to wholesalers, traders, installers, homeowners and business owners, always ensuring that we provide the latest information on trends, new equipment and services available.Some of our Branded products require a trade account, this is so that we remain in strict guidelines, and this enables us to offer much more extensive technical support.Overview:Due to massive growth within CCTVdirect, we are on the lookout for our next superstar to join our friendly & talented team in Leeds (LS10).2023 is set to be a massive year for us, so we are on the lookout for a Technical Support Apprentice who is a friendly, hardworking and an organised person ready to get stuck in and make a difference.The Role:As aTechnical Support Analyst, youll be working within the technical department based at our Leeds office.You will be responsible for service excellence as a first point of contact for all internal and external Support incidents and requests.As well as providing IT support and resolution via multi channels, i.e., phone, email and in person.Main responsibilities: