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IT Support Engineer

Job LocationLeeds
EducationNot Mentioned
Salary£26,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The CompanyRobert Half are recruiting for an IT Support Engineer to join an entrepreneurially run, rapidly growing and highly acquisitive professional services firm, based in very modern new offices in Leeds City Centre!The organisation are extremely well ran with a great culture, and every member of the team is integral and adds value. The business have a continuous record of growth that has not been slowed down, with further acquisitions and expansion in the pipeline.You will be working in a fast paced, dynamic environment and will have solid experience in a IT support role, and excel in a customer-focused capacity.The RoleAs IT Support Engineer, working in a small IT team and reporting into the IT Manager, this role is extremely diverse and varied, offering a lot of exciting project work alongside the day to day 1st-3rd line support.The business are in a very exciting phase of growth and are becoming more technology driven, so youll play an instrumental role in enhancing business growth to ensure theyre running as efficiently and effectively as possible.Here you should expect a wide range of technical support issues and be able to provide solutions in a simple, clear, customer friendly manner.Duties will include, but are by no means limited to:

  • Deal with all queries coming through and provide solutions where possible, owning the resolution of each customer query
  • Be confident liaising with all Stakeholders across the business to assist with any issues they may have, both in person and over the phone
  • Configure and install new software and hardware, always looking to drive continuous improvement
  • Have the passion to want to get involved with project work and take on new challenges within the business to further enhance your skillset.
  • PC and servicer configuration and troubleshooting
  • Highlight improvement areas in a fast paced, high growth business
  • The successful candidate will have a broad technical background and experience in the following skills:
  • Be hands on and happy to work in a diverse, varied role, taking on whatever needs the team and business have.
  • Strong interpersonal skills to liaise with all stakeholders across the business, both technical and non technical
  • Experience with MS Server 2012+ beyond, highly skilled in MS Office and experience using MS Windows 7 + 10.
  • Experience using SharePoint, Azure and MS365.
  • Ideally have a minimum of 2 years experience within 2nd line support
  • Salary & Benefits
  • £26,000-30,000 depending on experience
  • 25 days holiday + bank holidays
  • Birthday off as an extra days leave
  • Flexible working- opportunity to work from home on a weekly basis
  • Remote working initially
  • Competitive wider benefits package
  • Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: -notice.

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