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IT Service Desk Analyst

Job LocationLeeds
EducationNot Mentioned
Salary27,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client are a leading law firm providing a wide range of services to long standing clients in both public and private sector and have offices located in Leeds and other locations within the UK.An opportunity has arisen to recruit an enuthusiastic IT Support Analyst to provide a blend of 1st and 2nd line support to the busy service desk and looking after and maintaining the IT knowledge base.Key responsibilities:

  • To provide support to the service desk and manage the lifecyle of support requests through to resolution
  • Build and manage IT User Assets including Laptops, iPhones and Desktops
  • Dealing with 3rd party suppliers
  • Floorwalking and face-to-face support may be required
  • Maintain IT asset register
Personal skills:
  • Confident and proficient in Windows 10 and Microsoft Office 365
  • Experience of day-to-day administration of Active Directory and MS Exchange Console
  • Basic networking experience
  • Proficient in Desktop and Laptop PC hardware and software mantainence as well as building/imaging PCs
  • Good knowledge of ITIL methodoligies
Reporting to IT Service Delivery Manager - core hours between 8am - 6:30pmIf this sounds of interest, hit APPLY now!

Keyskills :
AnalystLine SupportMicrosoft OfficeService Desk1st Line

APPLY NOW

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