Insurance Broker Relationship Manager

Job Description

Key Account ManagerThe Q Solutions Key Account Manager (‘KAM’) will be responsible for the ongoing performance and growth of a key broker account which has a national presence across the UK. The KAM will spend time in the broker branches building relationships and productawareness, discussing performance, and developing new business opportunities. In addition, the KAM will manage a pipeline of new business opportunities both through in-person conversations and workshops, and remotely via telephone engagement.You will be personable, possessing a strong technical understanding of commercial insurance with the ability to build strong broker relations and generate new business.You’re joining an exciting new business within Q Underwriting, Q Solutions; you’ll be a key part of the Q Solutions story and will be recognised for your contribution to this new venture. We are part of the PIB Group and so an exciting and fast-paced careerwith exceptional opportunities awaits.Responsibilities:

• Build and maintain a broad range of relationships across the key account.
• Build awareness of product and propositions across the key account and work with the dedicated marketing function to develop communications to support your contact strategy.
• Generate new business opportunities across the key account.
• Take ownership of new business pipelining activity including identifying suitable risks from pipeline data, engaging early with the owner of the risk face-to-face or by telephone, and developing the opportunity to quote.
• Manage service and support the performance of existing business.
• Take responsibility for any broker issues and manage through to satisfactory outcome.
• Build solid relationships with key teams within Q Solutions, Q Underwriting and PIB
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings,and the impact of new technology.

Experience:

• Previous Sales or Account Management Experience in the Insurance industry
• Knowledge of Commercial Insurance Products
• Strong working knowledge of MS PowerPoint, Excel
• Ability to work autonomously, self-motivation and discipline.
• Very strong communication, influencing and negotiation skills.
• Ability to build effective relationships with senior managers and other key internal and external stakeholders.
• High impact presentation skills, with an attention to detail
• Planning, organising, and managing skills, and ability to prioritise.
• Sharp and attentive.
• Resilient
• A strong team player who is confident in their ability and willing to support others.
• Problem solver, always trying to find solutions to issues.
• Goals focused.

Further informationAs well as a competitive salary we offer the following benefits –

• Competitive holiday allowance with the annual option to buy additional days.
• Death in Service benefit of x4 salary
• Company pension scheme
• Very generous maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package.
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development.Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reducePIB’s carbon footprint.We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexibleworking policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-208361