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HR Administrator

Apex Talent Solutions
Job LocationLeeds
EducationNot Mentioned
Salary£11.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are currently looking for a number of HR Administrators to join our fantastic HR Shared Services team on a temporary basis. Our operation is based in Morley where you will be working as part of an excellent team delivering best in class service to managersin our retail stores, depots, home shopping centres and home offices."Everything about Us"We are a values-led organisation. As such we, encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyones input.Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities with us are abundant.We have more than 145,000 dedicated colleagues ensuring that our customers are at the heart of everything we do."Everything youll love".Hybrid and flexible working - everyone is looking for that work/life balance and have it on pointFree parking - you can also use it outside working hours."About the role"

  • Responding to and resolving customer questions and issues
  • Correctly processing tasks and activities requested by our customers through a ticket resolution system or by telephone and e-mail.
  • Preparing and providing information for customers, requesting additional information as required and updating management about significant customer issues.
  • Updating the HR system to show progress of completion and or resolution of tickets, identifying exceptions and items for escalation.
  • Completion of people administration tasks as part of the employment lifecycle.
  • Adapting to and learning from change, challenges and feedback
  • Contribute to quality, accuracy and adherence to policy and process; validating the accuracy of data received in order to complete or resolve the customer request.
  • Prioritising your own workload to ensure the team hit set SLAs.
  • Modelling our values in your day-to-day work by taking ownership, sharing ideas, supporting others and making improvements that impact your team positively.
"Lets find out about you".
  • High attention to detail and accuracy
  • A talent for problem solving and the ability to apply judgement based on the situation.
  • Excellent written and verbal communication skills
  • Experience of working in a fast faced high volume environment.
  • Experience in planning and prioritising your own workload.
  • The ability to adapt and work flexibly with changing work demands and tasks.
  • Computer literate with the ability to learn new systems.

Keyskills :
AdminAdministrativeGeneral Admin

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