Finance Manager - Income

Job Description

To manage all aspects of income processing services for both sales ledger and rental income, with a strong focus on customer service and a commitment to maintaining an accurate and timely income service. To lead on all income related analysis, reportingand submissions, including void reporting. To be the subject matter expert on income processes such as card payments, direct debits and to manage the treasury and cash reporting for the organisation.Key Responsibilities

• Manage, develop and support the income team to provide an accurate and timely income processing service
• Be the expert on our billings systems; Sage 200 and Pyramid
• Recruitment and training of new staff
• Management of all sales ledger activity and collections including allocation of banking
• Management of the billing and reporting through the housing management system (Pyramid) including client numbers
• Manage the client monies services and ensure sufficient financial controls and oversight are in place for client funds.
• Reporting on the performance of the function and drive process improvement to achieve value for money in the team
• Develop and review internal control processes, ensuring the income function demonstrates assurance and stands up to robust internal and external scrutiny, and to ensure compliance with processes across the organisation
• Review and maintain policies and procedures for income processing and ensure there is cover for all key tasks and activities within the function for consistent high-quality service to our customers
• Support the development and implementation of systems and processes to drive efficiency
• Introduce new methods of collecting cash and payments such as card machines and direct debits
• Maintain a good working knowledge of the latest developments in income processing and legislative changes affecting income including a good working knowledge of VAT
• Provide regular updates on debt and cashflow to colleagues in finance for forecasting and monitoring
• Work closely with Business Development and Operational teams on applying uplifts and setting up new income streams to ensure all income due is received by the charity
• Assist in the preparation of annual statutory accounts and external audit process
• To carry out annual appraisals and competency reviews for direct reports.

About you

• You will need the ability to lead, motivate and develop a team. You will be comfortable working collaboratively across the organisation, particularly with Business Development and other areas of finance. Enthusiasm and a willingness to drive the deliveryof continuous service and process improvement is equally a key element of this role.
• Experience of having worked in a housing or social care environment would be preferable.
• Experience in a previous credit control role.
• Management experience and experience of leading and developing a team.
• Experience of Pyramid and Omni ledger experience.

What its in it for you:

• Ongoing personal and professional development programme
• Rising annual leave after each year of service up to 33 days (including statutory holidays)Professional registration fees paid
• Free Life Assurance and discounted income protection
• Free parking at most sites
• Continuous opportunities for ongoing training and career development
• Pension plan
• Salary £39,494

Keyskills :
HousingSocial Carerent & service charge