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Desktop Support Engineer Windows & Mac

Experis LTD
Job LocationLeeds
EducationNot Mentioned
Salary275.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Title: Desktop Support Engineer (Windows & Mac)Location: Leeds - On siteLength: 3 - 6+ monthsRate: £275 (via umbrella)Experis is working with a well known Financial Services organisation in Leeds who are searching for an on site Desktop Support Engineer to join a growing team of professionals. The successful candidate will hold troubleshooting experience in both Windowsand Mac, along with having outstanding communication and professionalism.

  • You will be first point of contact for all incoming IT queries that our internal users raise on issues with either their laptops / desktops / printer / mobiles etc via various contact methods such as on site tech bar / remotely / via our IT support channel.
  • Managing the incidents and request queues, ensuring we are working towards our SLAs
  • Performing remote and onsite hands-on fixes, including installing and upgrading software, installing hardware, configuring systems and applications
  • Supporting the end users before, during and after any office moves to ensure that all IT Systems and equipment are operational with minimum disruption to the end users
  • Supporting the VC systems in the meeting rooms & amphitheatre
  • Actively liaising with 3rd line / other support teams including 3rd party suppliers
  • Maintaining a positive attitude and delivering great customer service
  • Responsible for managing new starters and leavers process
  • You will play an essential role in the team by helping with day to day operational workloads, being part of projects and being a team player
If you have the above skillset and are looking to start a contract immediately, please apply for the position to be contacted by an Experis Consultant

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