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Data Analyst

StepChange
Job LocationLeeds
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Salary: £25,000Location: LeedsShift Pattern: Monday to Friday 9am to 5pmContract Type: PermanentHours of Work per Week: 35Closing Date: 09/11/2020Ref No: 1572We are looking to recruit a Data Analyst, based at our Leeds office. With this role you would become part of the UK’s largest provider of genuinely free independent debt advice and managed solutions.What you will be doingRight now, we’re working to deliver an ambitious strategy which will see us helping more people, responding to changing client needs, and working closely with our partners to reduce the harm of problem debt.This is a crucial role in determining the success of our growth plans. Within this role you would work with the charity’s Insolvency Services department reporting to our Head of Insolvency.Key accountabilities

  • Produce and when required, present, regular and timely reports with analysis where appropriate
  • Supply non-routine business information to support key business activities and decisions
  • Collection and evaluation of data from a variety of sources to Identify trends in business performance, as well as hotspots and work with operational colleagues to better understand the reasons for these, to support decision making and strategy development.
  • Develop appropriate metrics for the measurement and reporting on productivity across the two departments.
  • Develop appropriate waterfall metrics to model the flow of work from the charity to the department to validate resource and financial modelling
  • Develop appropriate metrics to evaluate the impact of process improvements and new technology to ensure this is delivering the cost benefit expected.
    • Experience and knowledge
  • Proficient in creating effective analytical reports using a variety of software packages such as Excel, SPSS, Access and Business Objects
  • Proficient in the preparation of presentations using Word and PowerPoint
  • Experience of working within an MI function educated to degree level or equivalent, preferably in a numerical discipline but not essential (desirable)
    • Skills and abilities
  • Highly numerate and able to analyse data and draw conclusions
  • Excellent attention to detail
  • Ability to convey complex pieces of information to the business in an easily understandable format, to meet the needs of the audience
  • Ability to communicate effectively, both orally and in writing
  • Experience of planning and facilitating meetings with contacts at all levels within the organisation, including senior management
  • Ability to organise own workload on a day to day basis and to recognise higher priorities and manage them accordingly
  • Ability to persuade and negotiate where appropriate, using logical reasoning to support ideas and decisions
  • Methodical thinker
    • We value our colleaguesWe don’t just care for our clients and those people who contact us for help. We also value our colleagues, and this role comes with a generous benefit package including:
  • 24 days annual leave (this increases by one day per year up to a maximum of 29), plus bank holidays
  • The ability to buy and sell annual leave
  • Travel season ticket loans
  • Cycle-to-work scheme
  • Group personal pension scheme
  • Westfield Health cash plan
  • Employee assistance programme
  • Financial planning
  • Long service awards

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