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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | £23,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Service RepresentativeLocation: Leeds, West Yorkshire, LS27 7LHSalary: £23,000 to £25,000 per annum, DOEHours of Work: Monday to Friday 8.30 to 17.00 (40 hours per week)Contract: Permanent, Full timeUnitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centres throughout the UK.We are currently looking to recruit a Customer Service Representative to join the team at our Leeds Depot.Customer Service Representative - The Role:Working as part of a busy customer service team, you will be required to provide excellent customer service to all customers, including:• Receiving & placing customer orders• Handling customer complaints coordination & resolution• Processing returns in line with company policy• Logging, investigating and resolving debit notes raised by customers• Liaising with customers to ensure excellent customer service• Liaise with appropriate internal departments to ensure customer satisfaction• Updating schedules• Progress chasing• Highlight any concerns regarding customer care to the Operations ManagerCustomer Service Representative - The successful candidate needs:• Previous Customer Service experience• Purchase order processing and purchasing invoicing experience• Stock Control knowledge• Good communication skills both verbal and written• Positive manner with ability to build customer intimacy• Knowledge of ERP systemsCustomer Service Representative - Benefits:• Competitive Salary: £23,000 to £25,000 per annum, DOE• Contributory Pension Scheme• Holidays - 33 days per year including bank holidays• On-site Parking• Hours of work - Monday to Friday 8.30 to 17.00 (40 hours per week)If you wish to begin a career with the opportunity to progress in a business-to-business environment, please click APPLY and send us your up-to-date CV and cover letter today!No Agencies please. Required skills
Keyskills :
Customer Service Stock Control Purchase ders Order processing Purchase Invoicing