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CUSTOMER SERVICE COORDINATOR

IMPRESSION RECRUITMENT LIMITED
Job LocationLeeds
EducationNot Mentioned
Salary19,000 - 20,400 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are currently seeking a Customer Service Coordinator with a passion for providing outstanding customer service within a small close-knit team. Our client who is based in Guiseley invests into every member of their team, providing supportand training to make sure you excel. This is a fantastic opportunity to work in a feel-good environment where you and the team really make a difference to your customers day to day lives.As the successful Customer Service Coordinator your responsibilities will include:

  • Handling inbound telephone calls from customers and dealing with enquiries accordingly
  • Accurately inputting and updating data recorded on the internal system
  • Deliver timely updates to all clients regarding the status of their order
  • Making proactive calls to customers regarding updates, response from initial enquiries etc.
  • Actioning any complaints received
  • Internal co-ordinating with various teams throughout the company
  • Working with the senior team regarding any potential department improvements relating to service delivery
Skills required:
  • An excellent telephone manner; professional, empathetic and positive
  • Good IT skills to be able to manage a large database of information
  • Proactive nature
  • Ability to manage customer demands
  • Overall team player
  • Outstanding levels of customer service
As the Customer Service Coordinator you will be rewarded with a basic salary of up to £20,400 per annum, working hours are Monday to Friday 9am - 5pm. If you would like the opportunity to work within a friendly team who strive to make a difference then dontmiss out, APPLY TODAY!Immediate start available for the right applicant!

APPLY NOW

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