Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor.

Acacium Group
Job LocationLeeds
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Department: Xyla Health & WellbeingLocation: South Parade, LeedsSalary: £18,000 + monthly bonusWorking hours: Monday-Friday 9am-5pm+ 1 Saturday every 4 weeks and 2x 11am-7pm shifts every 4 weeksAbout usPart of Acacium Group,XylaHealth & Wellbeing has been selected to deliver the NHS Diabetes Prevention Programme (NDPP) and Diabetes Remission Programmes (LCD & REWIND)across the UK.NHS England, Public Health England and Diabetes UK have committed toimproving efforts to prevent diabetes, and this collaborative programme aims to help the 5 million people who are at risk of developing the disease. The Programme comprises of physical activity and dietary components, underpinned by behaviour change techniques.About the opportunityWere looking for an organised, enthusiastic and professional individual to join our Patient Support Team in delivering exceptional customer service to the service users on our National Diabetes Prevention Programme. You will be responsible for providingtelephone and administration support to our service users who are initially joining the programme as well as those who are already enrolled.What you will be doing

  • Booking one-to-one and group appointments for service users
  • Ensure service users receive excellent customer care by demonstrating empathy and on going support at all times
  • Supporting the service user engagement strategy to ensure adherence to the programme and minimise drop-outs
  • Supporting with office administration tasks as required and including monitoring of shared mailboxes
  • Handling sensitive data with attention to detail, and maintaining accurate service user records
We believe to be successful within this role, you will need to have
  • Previous experience in a customer service or telephone environment
  • Excellent customer service and interpersonal skills
  • Ability to work under pressure and to strict deadlines
  • Strong IT skills
What we can offer youIn exchange for your hard work we can offer you a competitive salary, 25 days holiday which increases with years of service, company pension scheme, season travel ticket loan, holiday incentives abroad and awards for excellent performance alongside the opportunityto be part of a supportive and successful team.When you join Acacium Group, you will work in a caring culture that prioritises your well-being, is passionate, ambitious and delivers with integrity. Constant and reliable, we care about every colleague having a fulfilling and positive experience as partof our team. From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves.About Acacium GroupWe are collaborative in our common purpose to improve peoples lives through expert healthcare, social care, and life sciences. Everything we do is powered by people. From the expertise of our people to our long-standing client relationships, were proudto be a company thats committed to the human side of business.Always by your side - driven by excellence - putting people first

APPLY NOW

Customer Service Advisor. Related Jobs

© 2019 Naukrijobs All Rights Reserved