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Job Location | Leeds |
Education | Not Mentioned |
Salary | £22,750 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
As a Contact Centre Customer Service Advisor, you will provide our customers with an outstanding service we can all be proud of, by taking ownership of customers transactional or service requests and answering specific product queries. Our customers callus for all sorts of reasons and tell us they want their requests dealing with speed, certainty, accuracy, and empathy, so these are key skills we look for.You should be passionate about delivering an outstanding customer experience, be ambitious and have a helpful personality. Previous Customer Service experience is essential, but do not worry if you do not have banking experience, we can teach you everythingyou need to know. To be successful youll need to be resilient, able to work in a busy contact centre environment, and hold conversations with customers. You should also demonstrate a genuine passion for going above and beyond expectations.You will:
Keyskills :
call centrecustomer servicecontact centrecustomer service advisor