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Customer Service Advisor

Job LocationLeeds
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Sales & Customer Service AdvisorMonday - Friday 8.30am-5.30pmFull Time In-Office Role£22,000Are you passionate about providing world class customer serviceWe have an exciting opportunity for a Sales & Customer Service Advisor to join a well established business who make and manufacture bespokefurniture based in Leeds.At present they have over 150 staff across two sites based in Leeds, their business has retained its heritage as a proud UK manufacturer and continues to flourish. Our clientplans to double its turnover and re-define and strengthen its position as the brandleader across all its market sectors.This role would suit a well organisedand considerate individual, who can deliver exceptional customer service to customers.The successful candidate musthavea strong customer service background and be able to demonstrate their positive attitude and an ability to solve problems. You will also need to have excellent communication skills both written and verbal.Sales & Customer Service Advisor Responsibilities:

  • Effectively dealing with customer queries via telephone, email and webchat ensuringthat these are followed up in a timely manner if required
  • Using internal IT systems
  • Supporting the team to meet customer demand
  • Understanding customer requirements to provide accurate quotes in a timely manner
  • Deliver a VIP service through customer interaction
Sales & Customer Service Advisor Benefits:
  • Structured induction and training plan
  • Ongoing coaching and development with regular one-to-one interaction
  • Regular performance reviews
  • Be part of an expanding team delivering service excellence
  • Fun and positive environment with a team mentality
  • 28 days holiday with the option to purchase 5 additional days
  • Staff Discount across all brands
  • Free off-site parking
  • Daily catering onsite
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.If you would like this job advertisement in an alternative format, please contact MERJE directly.

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