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Job Location | Leeds |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it wasfounded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well,creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.JOB PURPOSEReporting to the Customer Service Manager , the Customer Service Administrator is responsible for managing end to end enquiries on a range of technical points in the customer journey via phone, e-mail and Teams messaging with internal colleagues. Using messaging channel, interact and create an elevated experience for some of our customers in the Middle East. In line with Burberrys values, you will be an enthusiastic advocate for the brand, using your knowledge and expertise to cultivate relationships that drive a positive experience for external and internal customers alike. RESPONSIBILITIESCommunication and process :