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Customer Service Administrator

Job LocationLeeds
EducationNot Mentioned
Salary24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Would you like to work for a one of the UKs largest Distributor Do you have Customer Service experience and looking for progressionI am looking to recruit Customer Service Administrators for one of the UKs largest distributors based in Leeds (LS9).The role will involve acting as first point of contact for all Inbound Customer Service enquiries via phone & email, processing new customer orders using internal systems and updating customers on their orders at all times.You will receive a basic salary up to £24k Per Annum, 25 days annual leave + bank holidays, free on site parking with a new canteen! On completion of training, you will have the opportunity to work from home 3 days per week (please note, you will need to regularlyvisit the Leeds office!)Duties & Responsibilities - * Handling Inbound calls & emails from existing customers* Responding to stock enquiries from customers* Processing new orders & refunds on internal systems* Offering resolutions on complaints & queries raises* Updating internal systems with accurate information* And providing excellent customer serviceWhat are we looking for - * Previous experience in a Customer Service or Admin role * Good verbal and written communication skills* Be able to remain motivated and resilient at all times* Excellent attention to detail and be able to work to SLAs* And be able to use various IT systems including MS office Benefits -* Basic salary up to £24k* 25 days annual leave + bank holidays* Free on site parking* On site canteen * Working from home (3 days per week)* Progression and development opportunitiesTo find out more, click apply today.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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