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Customer Service

Job LocationLeeds
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service | Leeds LS1Salary £22k - £25k + Bonus26 Days Annual Leave + Bank HolidaysStart Date: ASAPEmployee Share SchemeWorking in TechDo you want to join a growing Tech Retail business Have you got a desire to grow and learn If you said yes, this role is not one to miss out on!Our client is experiencing an exciting period of growth and is looking for a positive and experienced Customer Service Advisor to join their small and family-feel team in Leeds city centre.The business sells drones and provides commercial training to their customers. The Customer Service team works closely with the Sales team and manages accounts after purchase, making sure the customer is happy with their purchase and gets the most out oftheir drones.Whats In It For You

  • Salary £22,000 - £25,000 DOE
  • Quarterly Bonus
  • 26 Days Annual Leave + Bank Holidays
  • Corporate Discounts
  • Health Insurance
  • Free Breakfast, Snacks and Drinks
  • Employee Share Scheme
What Will You Be Doing
  • Responding to inbound queries via telephone and email
  • Passing technical queries to the tech team
  • Calling customers and managing their accounts
  • Updating sales database
  • Creating and sending invoices to customers
  • Managing general enquiries inbox
  • Handling complaints and passing technical complaints to Manager
Who Are We Looking ForYoull be perfect for the role if you:
  • Have at least 2 years customer service experience, dealing with telephone and email queries
  • Have astonishing attention to detail
  • Are a positive person
  • Are a brilliant communicator
  • Want to progress and develop
If you like the sound of this role, apply now for an immediate telephone interview!Know anyone who might be interested Let us know, we offer vouchers for all successful referrals!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

APPLY NOW

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