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Complaints Handler

Search
Job LocationLeeds
EducationNot Mentioned
Salary£12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Complaints Handler£12 per hour - 3 month contracted role with the opportunity for a Permanent contract if you are a top performerLocation: Leeds, West YorkshireHours: Monday to Friday, Full time working hoursWe are currently recruiting for a Complaints Handler, to work within the Query Resolutions team, based in Leeds. A great opportunity for someone who wants to get into a contracted role, to try something new, or a candidate who is looking for the opportunityto prove themselves in a role and show their skills within a professional company.Whats in it for you as a Complaints Handler

  • Competitive hourly rate
  • Over time opportunity to earn more!
  • No weekend work.
  • FREE Parking on site
  • 28 days annual leave
  • Bonus Scheme
  • Clear progression path available if made permanent
The Key Responsibilities of the Complaints Handler
  • Handling inbound and outbound calls where necessary
  • Responding to emails in the agreed timescales
  • Providing customers with resolution
  • Understanding the process of escalation where required
  • Processing orders and refunds for customers
What are we looking for in a Complaints Handler
  • Previous experience with complaint handling or query resolution
  • Great communications skills written and verbal
  • Excellent attention to detail
  • Motivated and resilient
  • Experience with SAP is beneficial but not essential
If youre local to Leeds and think that your experience is what were looking for, please Apply for the Complaints Handler position, and we can arrange a friendly chat.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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