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Job Location | Leeds |
Education | Not Mentioned |
Salary | £20,000 - £32,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Commercial Account HandlerDo you have commercial lines insurance experience from either an insurance company or brokerage Do you have exceptional customer service experienceWe have an exciting opportunity for a highly organised and dedicated Commercial Account Handler to join our Commercial & Haulage Team based at our modern office in either Retford or Leeds. This role offers a good level of flexibility with a 2-day work from home option. You will be the first point of contact for clients, supporting them in policy changes and queries, applying mid-term adjustments, negotiating, and preparing/processing renewals. You will be very customer focussed with a good background in commercial lines insurance.Your level of communication will be excellent both verbally and written, coupled with the ability to build excellent rapport and strong relationships with both clients and stakeholders. Your attention to detail and organisational skills will also be at a high level, ensuring work is completed accurately and in a timely manner.This role would suit a person who is keen to progress within insurance (who is either CII qualified or working towards), is a natural multi-tasker and well versed in commercial lines insurance. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling accounts in line with compliance, FCA regulations and business policies & procedures. Systems training will be provided in this role.This is a great time to join our growing business, whilst at the same time being part of a well-established and high performing team.Location: Based near Retford Train Station, means there are great transports links should you wish to travel by train, car, or bus. We also have free car parking close to the office.Responsibilities: