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Client Manager

EV Cargo
Job LocationLeeds
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Client Manager | Full time | Office Based | LeedsJoin us as Client Manager at our site in Leeds. We are looking for an experienced and customer focused individual who is well organised, with strong attention to detail and great communication skills. You will look to retain and, where possible, grow the levelof business with SCM clients through provision of reliable services and innovative supply chain development initiatives.THE SALARYCompetitive, based on experience.REWARDS & BENEFITSWe’ll support your development, help you grow and also offer you a package that includes:

  • Competitive Annual Leave
  • Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
  • Employee Recognition Scheme
  • Excellent Pension Scheme
  • Life Assurance
  • Health Care Cash Plan
  • Cycle scheme
  • Competitive Annual Bonus
We promote a culture which encourages innovative ideas, and we appreciate your talent is key to our success!KEY RESPONSIBILITES:
  • Build, manage and develop relationships with key client stakeholders across all relevant functions. Both personally and across EVC and the client organisation.
  • Understand and help shape the client’s business and supply chain.
  • Document and update our account management and develop the Key Account Plan.
  • Design and carry out data management processes including quality control, analysis and presentation.
  • Collaborate with the client to improve service levels, reduce cost and add value in the supply chain in line with the client’s key objectives. Drive specific initiatives and ensure value generated is identified and tracked.
  • Own and run QBRs and other developmental/operational reviews.
  • Uncover and develop opportunities to add new business to the EVCFS group, co-ordinating across the group on live opportunities.
  • Own the customer P&L, the contract, and the commercial relationship.Ensure KPIs are in place to cover all aspects of the ...

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