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Claims Handler

Pertemps Leeds Commercial
Job LocationLeeds
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Claims Handler (Buildings) Location: RemoteSalary: £26,000 - £28,000 depending on experience + benefits!Immediate start available!

  • Do you have excellent customer service experience ideally within the Insurance industry
  • Do you have excellent attention to detail
  • Are you organised with a working knowledge of MS office
  • Can you use your initiative and work with limited supervision
  • Are you inquisitive and have the natural desire to qualify/question in a professional capacity
If you have answered “Yes” to the above, then we want to hear from you!The opportunity This is a great opportunity to work for a leading insurance company and provide essential administrative and customer service support to their claims team. This is an award-winning team, who have extensive amounts of experience within their field of operations,meaning you will be surrounded by colleagues you can learn from and develop with.Main duties and responsibilities will be to work as part of our desk-based team to drive subsidence claims towards settlement and will include:
  • Communicating with customers, contractors and insurer clients over the telephone, email and in writing
  • Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
  • Updating and creating building repair scopes using our in-house schedule of rates
  • Assessing contractor estimates
  • Negotiating cash settlements for repairs with policyholders
  • Managing panel contractors, controlling repair schedules and costs
  • Settling claims under delegated authority
Ideal applicants will have previous experience in claims handling or claims administration, excellent customer service skills, the ability to use initiative, common sense and manage their own workload.We are looking for:
  • Previous subsidence/buildings insurance claims experience OR extensive trade experience OR be a graduate building surveyor
  • Demonstrate great communication and organisation skills
  • Ability to demonstrate a high standard of customer service
  • Computer literate, with excellent verbal and written communication skills
  • Ability to thrive in a fast-paced target driven environment
  • Positive attitude and be a flexible, self-motivated team player
  • Attention to detail and ability to assess and resolve problems and find solutions
Interested Click to apply! Or for more information, pick up the phone call Pertemps Office and Professional (Leeds) and ask to speak to Ross

Keyskills :
claims handler claims subsidence customer service

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