Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Claims Adjuster Personal Injury

QBE Insurance - European Operations
Job LocationLeeds
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting thediversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise.You will be responsible for handling personal injury claims, where liability has already been established, within specified customer service standards and authority levels. These will be claims that are almost exclusively within the MOJ portal.Your responsibilities for this role may include, but are not limited to

  • Enthusiastically and promptly deal with the quantum aspect of personal injury claims within the MOJ portal.
  • Seek to evaluate, negotiate and reasonably settle claims within the MOJ portal.
  • Have an awareness of fraud indicators and triggers for further investigation.
  • Dealing with litigation within the MOJ portal, where claims proceed to stage 3.
  • To add value to work that can be done via automation tools and processes.
  • Communicate effectively by telephone and email.
  • Able to Produce High-Quality work Consistently.
  • Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible, with a focus being placed on the Customer at all times.
You will need to be able to demonstrate the following qualities and abilities
  • Experience of delivering Customer Service through Multiple channels including Telephone, email, and Video conferencing.
  • A positive can do attitude and a willingness to learn and develop new skills.
  • Reasonable negotiation skills with potential to improve with further training and guidance.
  • Outstanding communication skills, both written and verbal.
  • Ability to develop and maintain solid working relationships with both internal and external stakeholders.
  • Able to Ability to work both within own initiative, and as a Team Member.
  • Strong organisational, accuracy and attention to detail skills.
  • Willingness to embrace change.
  • Excellent computer skills; familiarity with Microsoft Office, Email, Teams.
Preferred knowledge:
  • Some previous experience in dealing with claims would be preferable. However, we would welcome applicants from both a personal lines or commercial insurance background.
  • Previous personal injury claims experience is not compulsory.
  • An awareness of regulatory and legislative requirements.

Keyskills :
Customer Service

APPLY NOW

Claims Adjuster Personal Injury Related Jobs

© 2019 Naukrijobs All Rights Reserved