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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | 21,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Case HandlerLeeds City Centre£21,000 + monthly bonuses + £1000 welcome bonus!Monday to Friday 9am - 5.30pm Want to leave the hospitality and retail industries Do you want to work in an office or contact centre environment Passionate about launching a careerThis is the job for you if youre a Barista, Sales Assistant, Bartender, Customer Assistant in a grocery store, Waiter or Waitress, etc.Five minutes from Leeds Train Station, my client, a fast expanding and developing business, is seeking to hire administrators (who may be entry-level), customer service advisors, and customer service representatives.What do you receive in exchange for your hard work* 25 days of vacation time plus bank holidays* Exceptional training programme for 12 weeks!* Quiz evenings* Internal promotions * Daily dress-down policies* First-rate on-site amenities* End-of-month cocktails* Paid time off for birthdays* Competitive pension plans* Childcare vouchers* Free annual social events* Ability to work from home following training so that you can do so three days a week if you choose remote work; and much more.What are your duties and responsibilities* Managing a large case load of clients and being solely responsible;* Taking inbound and outbound calls from third parties, such as estate agents or lenders; * Ensuring that all emails are responded to promptly and professionally; * Using multiple IT systems to track work load;* Correctly processing a number of legal documents;* Updating clients on the progress of their case;* Productively prioritising work load.What are the requirements* Excellent customer service skills* Ability to work towards targets and KPIs* Experience of working in a high volume/fast paced environmentIf this sounds like the opportunity you have been waiting for apply now!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.