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Job Location | Leeds |
Education | Not Mentioned |
Salary | 19,500 - 20,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Case executive to join the remortgage department.You will have your own caseload and will be responsible for managing cases from file opening to registration of the charge, adhering to department processes and targets and liaising with all parties involved to provide an excellent customer journey.Job description: Conduct a full title check of the office copies to establish what is involved in the remortgage Ensure that every case / activity is worked as proactively and accurately as possible, updating all parties regularly Liaise with clients/customers/3rd parties by telephone to keep them regularly and proactively updated and progress the case within SLAs When a case is ready for completion you must ensure that funds are requested in a timely manner in line with client SLAs Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct placeThe successful candidate must: Minimum of 6 months experience in a re-mortgage or conveyancing role. Experience of working within a volume-based environment and working to multiple targets Ability to deal with demanding customers Previous experience of working within client facing environmentIf you have the experience listed above, and are looking to join a supportive and growing firm, send your CV direct to or through this advert, for immediate consideration.