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Apprentice Systems Administrator

Just IT
Job LocationLeeds
EducationNot Mentioned
Salary21,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This is an exciting opportunity to join the Digital Solutions Team as Apprentice Systems Administrator.The scope of your role will include gaining a technical understanding of the systems we operate to enable you to triage, diagnose, and resolve/escalate service incidents and problems. This will include installation and configuration of cloud and softwareapplications including infrastructure as code, service patching, service availability/performance monitoring, and maintenance of service documentation and runbooks.You will interact regularly with development and support teams, account managers, client helpdesk and service managers.Main Responsibilities

  • Investigation and resolution of live service incidents and problems whilst managing the tickets within the ITSM tool.
  • Engaging with customers regularly to update on incident status.
  • Deployment, configuration, maintenance and troubleshooting of IaaS, PaaS and SaaS cloud services typically within AWS and Azure environments.
  • Installation, configuration and maintenance of Open Source, commercial and bespoke software using both GUI and CLI.
  • Monitoring of customer environments to ensure system functionality and availability using OpsView, Shinken, Nagios and Uptrends.
  • Maintenance of operational documents and knowledge articles with the ITSM tool and the Atlassian Tool Set.
  • Routine maintenance activities such as patching, releases and deployments using Terraform and Ansible.
  • Administration tasks within Windows and Linux using PowerShell and Linux CLI.
  • Creating and deploying infrastructure as code, i.e. Terraform.
Desired skillsPassionate about technology, professional, motivated, and eager to learn and develop. Excited about the opportunity to work in a full lifecycle software business.Personal qualities
  • Passionate about IT/Network Engineering
  • Enthusiastic attitude
  • Ability to manage multiple priorities and adjust to changing priorities in a professional manner
  • Willingness to learn, maintain and update technical knowledge and skills
  • Ability to work well as part of a team
Desired qualifications5+ GCSEs to include maths and English (grades 4/C or above) or equivalents.Future prospectsTech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.Things to considerThe key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.

Keyskills :
Hardware SupportTechnical SupportTroubleshooting

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