Administrator

Job Description

Administrator - Salary: 18K pro rata dependent on experienceFull time and part time opportunitiesMinimum 22.5 hours plus will be considered for part-timeLeeds Office BasedEnable Therapy Services (ETS) are a well-established and respected case management company in the personal injury and insurance industry.Due to successful business growth Enable Therapy Services continues to expand. We are a committed and dedicated team. We have a strong reputation and core values.Job Purpose:To provide an efficient, effective, and confidential administrative service to a team of Case Managers/Occupational Therapists in the delivery of Rehabilitation services to individuals who have experienced illness or injury. To fulfil this office-based role, the post holder is expected to be: a team player, flexible, an excellent communicator with strong written and oral communication skills, exercise personal responsibility, evidence first-rate organisational skills, show attention to detail, demonstrate sound judgement and initiative within overall defined limits and with minimum supervision.We aim to optimise and expedite recovery for the individual to return to an acceptable lifestyle, in association with referring parties that may include Insurers, Employers and Solicitors.ETS is ISO9001:2015 certified. All case management is in accordance ETS Operating Procedure, key performance indicators and The Rehabilitation Code 2015.Responsibilities include:·To be responsible for the administration of the service user’s person electronic and paper files.·To provide a confidential diary and email management service including ownership for progressing tasks under the guidance of the Admin Team Leader completing ad hoc requests and undertaking small projects as required.·To maintain an elevated level of communication and performance to meet the service demands including travel arrangements, event management and supporting training delivery organisation.·Clinical Operations and Network Administration.·Referral Processing / MI Management·Invoicing·Templating·Personal Development PlanKey Competencies and Skills·Strong Organisational Skills·Good Software IT packages’ Competence·High level of Communication Skills Written and Oral·Good numerical & attention to detail skills·Problem Solving & processing complaints·Customer Service·Responsible and Accountable·Dealing with Pressure·Strong customer service & relationship Building skills·Empathy·Team Player·Self-awareness and Sound Judgement·Data Protection adherence and compliance·ConfidentialityEssential: Clean DBS checkETS Values:·Excellent relationship management·Trusted Expertise, integrity, and professionalism·Social and corporate responsibilityInformal discussion:·Please do get in touch for an informal chat if you interested in applying for this post, we are more than happy to discuss the role with you.·A Full job description and person specification is available on request.Enable Therapy Services offers a progressive pay structure, holiday allowance and workplace pension scheme. We provide access to Mindful Employer, a service with Health and wellbeing resources, and free confidential support line. We provide regular supervision and mentorship to support you in your role and develop your case management skills.Closing date: -12th February 2021Interviews: w/c 22nd February 2021THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. Required skills

Case Management

Personal Injury

Therapy

Rehabilitation Services

Personal Responsibility

Keyskills :
Case Management Personal Injury Therapy Rehabilitation Services Personal Responsibility