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Administrator

The Consulting Consortium Limted (TCC)
Job LocationLeeds
EducationNot Mentioned
Salary£18,500 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Summary: A conscientious and proactive individual with strong interpersonal and organisational skills is required for this role. The core role is to provide professional and efficient administrative support to the business, working within the office support function and alongside the HR team. Office administration experience is essential (minimum 12 months), together with inbound and outbound call experience. The right candidate will have an excellent standard of spoken and written English, strong IT skills and a high degree of attention to detail and accuracy.Management Support

  • At all times work to TCC standard operating practices and arrangements to ensure that risk is minimised and quality is high. If any errors are identified this must be communicated to a member of management immediately.
  • Main point of contact for the Leeds Support office function, responding to queries and managing requests.
  • Managing the distribution, collection and record keeping of company equipment for employees.
  • Supporting with the induction of new colleagues into the company, coordinating training and maintaining training records.
  • Booking couriers, conference calls, meeting rooms, taxis etc.
  • Researching and booking social company and client events.
  • Dealing with business clients, customers and suppliers over the phone and on email.
  • Administration and coordination of office facilities and procedures.
  • Carrying out a wide range of administrative duties including writing emails and letters on behalf of colleagues, filing, scanning, copying and binding.
  • Organising travel arrangements for senior managers.
  • Processing expenses sheets and invoices.
  • Maintaining computer and manual filing systems.
  • Handling sensitive information in a confidential manner.
  • Taking accurate minutes of meetings.
  • Develop and update administrative systems and processes to make them more efficient.
  • Monitoring stationery levels and ordering office supplies.
  • Receiving, sorting and distributing the post.
  • Greeting and assisting visitors to the office.
    • Personal & People Development
  • Continued personal development working towards relevant qualifications.
  • Train or support more junior colleagues when required
    • Qualifications
  • Minimum 5 GCSEs/O levels grade A-C (or the equivalent) including English & Maths
    • Skills
  • Ability to remain calm and work to consistently high standards under pressure.
  • Attention to detail and high level of accuracy.
  • Excellent communication and interpersonal skills both written and oral in order to manage standard correspondence and face-to-face or telephone communication.
  • Able to manage and organise own workload and work independently on own tasks.
  • Team player, able to support others and ability to be forward thinking’ ensuring tasks and responsibilities are taken care of without being prompted.
  • Proficient in Excel, Word, Outlook and database inputting is essential.
  • Ability to work on own initiative and willing to make suggestions to improve results.
  • Excellent time management skills and ability to multi-task and prioritise workload.
  • Managing administrative processes, from basic tasks to advanced requests.
  • A quick learner with a positive can-do attitude, able to carry out a wide range of tasks.
    • Experience & Knowledge
  • Experience in an administration role (minimum 12 months) in an office environment.
  • Inbound and outbound call experience is essential.
  • Previous working knowledge of Word, Excel, Outlook and data inputting is essential.
  • Understanding of data protection, IT security and office behaviours

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