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Administration Assistant

Gallagher Bassett International Ltd
Job LocationLeeds
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors.At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.Gallagher Bassett was established in Chicago in 1962 as a Third Party Administrator (TPA) providing claims and risk control services to self-insured clients and now has 125 branches and over 3,600 skilled professionals in the USA, UK, Australia and Canada.Main Purpose of Role: To provide general clerical assistance to help ensure product standards are met. Key Responsibilities:

  • Record claims accurately on Risxfacs within product standards.
  • Acknowledge claims to clients by letter or E-mail.
  • Issue standard letters as directed.
  • Filing of claims folders.
  • Open, date stamp and sort incoming mail (including E-mail).
  • Prepare and frank outgoing mail.
  • Assist in Diary process.
  • Complete and submit CRU forms accurately.
  • Answer and distribute incoming phone calls.
  • Close claims on Risxfacs as directed.
  • Retrieve closed claims from storage as directed.
  • Assist in general office administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
  • Comply with all GB and office procedures.
    • Required:
  • Basic understanding and knowledge of general clerical duties.
  • Basic understanding and knowledge of all company specific procedures, including Service Instructions and Adjuster’s Manual.
  • Proficiencies in MS Word, MS Excel (Intermediate Level), and Lotus Notes.
  • Accurate data input skills.
    • Desired:
  • MS Excel - Advanced Level
  • MS Access - Intermediate Level.
    • Work Traits:
  • Ability to prioritise and organise own workload to ensure that deadlines are adhered to.
  • Ability to work under pressure and without supervision.
  • Ability to liaise with colleagues when appropriate.
  • Ability to develop and sustain relationships with both internal and external customers.
  • Ability to construct effective written communications, including letters and reports.
  • Capable and confident written English skills.
  • Confident and effective telephone skills.
  • Confident numeracy skills.
  • Training in the role will be provided.
    • What can Gallagher Bassett offer you:
  • Fully funded Qualifications, and Learning and Development Courses
  • 25 Days Annual Leave, Plus Bank Holidays
  • Pension Package
  • Subsidised Gym Membership
  • Life Assurance
  • Group Income Protection
  • Season Ticket Loans
  • Gallagher Benefits Choice Portal
  • Employee Stock Purchase Plan
    • Do you feel you meet the criteria for the position of Administration Assistant If so, we encourage you to apply today.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Should you be successful, you will be subject to a variety of checks including: a basic DBS disclosure and references. Required skills
  • Communication Skills
  • Office Administration
  • General Office Administration

    • Keyskills :
    Communication Skills Office Administration General Office Administration

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