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1st Line IT Support Engineer

Latcom Plc
Job LocationLeeds
EducationNot Mentioned
Salary24,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1st Line IT Support Engineer. Based in Leeds, West Yorkshire my prestigious client are recruiting for an 1st Line IT Support Engineer. My client is a global operator and would be happy to consider an experienced 1st liner ready to step into a 1st and 2ndline role. This role offers 2 day remote/3 days site based working and involves travel so requires full driving and car (all travel expenses are fully paid).You must have:

  • Excellent communication and interpersonal skills.
  • Good analytical and organisational skills.
  • Working knowledge of Microsoft Desktop OS.
  • Good working knowledge of Microsoft 365 applications.
  • Good working knowledge MS Teams.
  • Working knowledge of Wi-Fi in a commercial environment.
  • Flexible approach with working hours outside the norm.
  • Experience of network security.
Role involves:
  • Provide 1st/2nd line support for end users.
  • To assist with the development and implementation of IT policies and procedures.
  • Day to day administration of the networks hardware, software, infrastructure and end users.
  • To provide remote monitoring and on site system support.
  • To assist with IT Network and Systems issues.
  • To support the EPOS, ticketing and telephone system applications.
  • To monitor IT security and support the administration functions.
  • To support a number of IT projects, upgrade and change programmes.
  • Management of Spam/Anti-virus systems.
For further information and a full job spec please send in your CV.

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