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Customer Experience Manager

Job LocationLeamington Spa
EducationNot Mentioned
Salary£38,000 - £42,000 per annum, negotiable, inc benef
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you an experienced Operations Manager Have you previously worked as an EA Would you like to join a fast-growing company in the heart of Leamington SpaWe are looking for a Head of Customer Experience and Operations to join our clients team in Leamington Spa. The ideal candidate will be responsible for leading the customer experience and operations team to deliver exceptional customerservice and operational excellence.This is a full time role, working 35 hours per weekKey Responsibilities:

  • Develop and implement customer experience strategies that drive customer satisfaction and loyalty
  • Lead the operations team to ensure operational excellence and efficiency
  • Develop and maintain strong relationships with key stakeholders
  • Manage and develop the customer experience and operations team
  • Ensure compliance with all relevant regulations and legislation
Ideally you will have/be:
  • Proven experience in a similar role
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Ability to develop and implement customer experience strategies
  • Strong analytical and problem-solving skills
  • Ability to manage and develop a team
In return you will receive:
  • Salary of £38K-£42K (Negotiable and dependant on experience)
  • 30 days holiday + Bank holidays
If this is of interest please APPLY NOW!

APPLY NOW

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