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| Job Location | Lanarkshire |
| Education | Not Mentioned |
| Salary | £25,000 - £27,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, full-time |
Manage customer orders, shipments and associated commercial activities in line with business plans.Client DetailsA global organisation operating in the FMCG marketDescriptionProcessing customer orders, including the management and co-ordination of stock requirements to meet target despatch dates.Liaising with hauliers, freight forwarders and warehouses regarding despatch of customer orders.Effective stock management to ensure slow moving stock is minimised and annual stockholding targets are met.Responsible for processing of customer complaints from receipt to reimbursement, ensuring that full investigation is undertaken to the satisfaction of customers.Organising and ensuring stock availability for despatch of samples to customers.Preparation of export documents in line with HMRC/Chamber of Commerce/Embassy guidelines required to assist clearance of goods in market as well as associated documentation to register brands in market.ProfileCustomer Service experience within an export environment.Language skills are preferable but not requiredPrevious experience in the FMCG industry is essential.Proficient in SAP or other ERP database functions.Excellent written and oral communication skills.Job OfferExciting opportunity to join a global organisation Required skills