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Customer Service Administrator - 12 month fixed term

Job LocationLanarkshire
EducationNot Mentioned
Salary26,000 - 27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Provide a high standard of customer service whilst working with markets all over the world to ensure delivery is on time and to the customers specification.Client DetailsGlobal drinks brandDescription

  • Take details of and verify all customer requirements
  • Ensure arrangements for delivery meet the customers needs
  • Order processing - liaise with panning to organise delivery
  • Prepare delivery documentation accurately and within required timeframe
  • Ensure customer is kept up to date with all stages of delivery progress
  • Ensure compliance with international and customers regulations
  • Prepare HMRC submissions
  • Continually improve customer satisfaction
Profile
  • Highly motivated individual
  • Enthusiasm for delivering first class service
  • Experience working in import/export
  • Excellent communicator
  • Strong networking skills
  • Good eye for detail
  • Strong problem solving skills
  • Strong IT skills with experience of using ERP systems
  • A second language would be advantageous but not necessary
Job Offer
  • Annual bonus
  • Life insurance
  • Employer pension contribution
  • Health cash plan
  • Discounted staff sales
  • Christmas and Birthday vouchers
  • 34 days holiday
  • Working hours 8:15am to 5pm (1pm finish on a Friday)

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