Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

APPRENTICESHIP CUSTOMER SERVICES/PARTS ADVISOR

Job LocationLaindon
EducationNot Mentioned
Salary£4.15 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Working in a Service/Parts department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems. You will work towards a Level 2 Customer Service Practitioner apprenticeship.Working in an exciting and busy environment the Customer Service/Parts Advisor Apprentice will be the front-line support for the busy service department. An Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.With this particular role, travel across our sites will be involved, locations are: Grays, South End, Dunton & RayleighA full UK Driving Licence is requiredThe apprentice’s role will include the following:

  • Dealing with customers both face to face and by telephone
  • To process and solve customer service complaints
  • Look to promote continuous improvement in customer service
  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Future prospectsA full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless. By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested inDesired qualificationsMinimum of 3 GCSEs at grades C/4 or above (or equivalent) in maths and English are required.Training to be providedApprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.Level 2 Customer service practitioner apprenticeship standard, which includes:
  • Functional Skills (ICT, English and maths)
  • VRQ Level 2
  • Vocational related qualification (technical certificate)
  • Ford Masters Level 1 module (excludes Service Champions)
  • APPLY NOW

    © 2019 Naukrijobs All Rights Reserved