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Temporary Customer Service Administrator

Absolutely Recruitment
Job LocationKingston Upon Thames
EducationNot Mentioned
Salary£12.00 - £13.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Temporary Customer Service AdministratorBased in Kingston upon ThamesDuration: 6 weeksImmediate startHours: 9am - 5:30pmPay: 12.00 - 13.00 per hourOur client is looking for a friendly confident Customer Service Administrator to join their team on a temporary basisKey Responsibilities

  • To handle customer enquires via incoming calls, post, email, and webchat in a friendly, prompt, accurate and sufficient manner
  • To efficiently manage general administrative tasks, updating customer accounts and dealing with correspondence
  • All telephone calls are priority and should be answered as quickly as possible. Ensuring there is adequate phone cover when leaving the workstation for any reason.
  • When speaking to a customer on the telephone, always be polite and professional; aiming to answer their query as quickly and efficiently as possible without making them feel rushed.
  • Ensure that all requests from the customer are actioned accurately and sufficiently
Person Specification
  • Excellent telephone manner
  • Strong written and oral communication skills
  • Attention to detail
  • Focused and self-motivated
  • Enthusiastic team player
  • Keen to learn
  • Strong IT skills
  • The ability to enter information and supply information quickly and accurately
  • Good numeric skills and capable of multi-tasking

Keyskills :
AdministrativeCustomer ServiceGeneral AdministrativeOral Communication

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