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Interim Scheme Manager

Hamiltons Elebe
Job LocationKingston Upon Thames
EducationNot Mentioned
Salary38,500 - 41,000 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time3

Job Description

About the role

  • In this role you will provide inspirational leadership, development, and direction across your service area, ensuring the achievement of operational excellence and compliance that maximise people, quality, and business outcomes.
  • Working collaboratively with the Head of Services and other colleagues delivering central services, you will lead a team of 3 managers, with responsibility for 4 supported living and 3 residential care services for adults with a learning disability.
  • You will collaborate with colleagues in HR, Learning & Development, Practice Development and Quality, to deliver an innovative service improvement project, motivating and upskilling managers and teams to ensure quality outcomes are achieved and high standardsof practice embedded. Your role will be instrumental in supporting a period of positive change and future planning for the services within your locality.
Key Duties1) Provide strong leadership, development and direction to managers and staff across your locality, ensuring they deliver required performance and compliance outcomes.2) Ensure all staff, including direct reports, are managed, and supported to perform at their best through regular 1:1s, team meetings, learning initiatives and expert coaching.3) Ensure that your teams deliver great practice, acquiring essential mandatory training and knowledge, and continually developing the specialist skills and approaches needed to support people with a learning disability, especially those with more complexand multiple support needs.4) As a senior manager, actively contribute to the development and achievement of the organisations wider work streams, objectives, and annual operational plan. Support good levels of company engagement with local Managers and teams, ensuring they understandand support the delivery of the business plan, achievement of its objectives, and delivery against the organisations mission and values.5) Utilise key performance indicators, outcome data and service visits to identify areas for improvement and work with the team to deliver these, demonstrating the impact that any changes have made. Through monitoring, evaluating, and gathering feedbackidentify opportunities to improve efficiency and assist in their implementation6) Manage, monitor, and control service delivery and ensure that all aspects comply with the regulatory and legislative requirements.7) Promote inclusion and co-production across the locality in-line with the organisations values, aims and equality and diversity policy8) Work with colleagues in our Housing central service to ensure that responsibilities and obligations relating to our accommodation-based services and the organisations Managed properties are fully understood and met. For properties in your locality, ensurethat any repairs, renewals, or general maintenance requirements are identified and actioned in a timely manner, and in accordance with the relevant SLAs, terms of lease or management agreements.9) Ensure that you and all your teams adhere to and comply with policies and procedures for Operations, Finance, Housing, Information Technology and Human Resources.10) Contribute your knowledge in relation to health and safety issues relevant to Social Care practice and commit to ensuring the implementation and development of the organisations health and safety policies and procedures.11) Carry out such other duties that occasionally arise, which fall within the purpose of the role.Requirements:
  1. Demonstrable complex service management experience, leading teams and managing resources in a Health or Social Care setting.
  1. Leading services that deliver high quality support and great person-centred practice outcomes.
  1. Leading change to achieve service improvement and better outcome delivery.
  1. Experience of developing strong relationships with the people we support, families, staff and others built on trust and respect
  2. Experienced in taking business decisions and learning from the outcomes
  3. Experience of managing contracts, complex budgets and income stream
  4. Knowledge of factors affecting the sector locally and nationally
  5. Strong knowledge of Care Standards and Care Act 2014, safeguarding, DOLS/MCA and regulatory frameworks
  6. Sound knowledge of practices and skills appropriate to best practice in mental health/learning disabilities such as recovery and positive support
  7. Prepared to travel to different services/offices and work occasional unsocial hours
  8. Ability to use IT systems (e.g. Microsoft Office, Email, Internet etc) to a proficient level
  9. Effective written, verbal, numeracy and presentational skills, e to facilitate groups and present at all levels
  10. Uses an open, consultative and participative approach to decision-making and builds strong team spirit by encouraging open communication
  11. Astute financial and resource management skills: able to build and manage a budget, able to see where costs need to be controlled and expenditure is required
  12. Ability to analyse and evaluate data and different courses of action, to inform effective decision making in line with our values
  13. Ability to establish leadership credibility, rapport and influence, in order to work collaboratively with key stakeholders
  14. Ensures the successful achievement of results through effective planning, management and monitoring of resources

Keyskills :
Business PlanHousingRecoveryService DeliverySocial Care

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