Assistant Manager

Job Description

£500 signing up bonus with your first payslip!Tossed makes food to make Londoners feel good from its ten stores around the capital. We are a dynamic and growing business and everything we make is made fresh to order.Training and on-boarding planStructuredpension schemeFree meal on every shiftRecord smash instant prizesCompany parties during the year!Career development opportunityPersonal and Professional characteristics1. Ambitious and Results driven2. Enthusiastic and Passionate3. Positive, Trustworthyand Reliable4. Ability to work under pressure5. Wants to learn more6. Listens and wants to lead7. Star of the show qualities8. Outstanding customer service9. A developed can-do attitude10. Strong oral and written skills in EnglishResults and KPIs:- Salesgrowth and maintenance- Protecting store profit- Manage costs of labour; wastage and ordering.- Ensure stock controls are accurate and true- Accurate labour forecasting- Strategic planning and delivery of planService:- Guest interaction friendly and professional-3 minute ticket time adhered to- Effective and efficient complaint handling.- Ensure exceptional and prompt guest service- Every endeavour to minimise missing ingredients- Work with managers to achieve store goals.Quality:- Follow all company policies andprocedures.- Recording wastage correctly.- Quality ingredients at all times- Use by dates and best before adhered to.- Conduct FIFO (stock rotation).- Maintain quality of food at all times- Ensure temperatures recorded correctly- Ensure store is Audit ready-Utilise Tossed systems correctly- Maintain Tossed equipment and propertyMaintenance and cleanliness:- Monitor maintenance of premises and equipment.- Supervise cleaning: timely execution of all tasks- Ensure security: premises, stock and equipment- Communicateforeign bodies/Cross contamination- Ensure compliance with H&S, Fire safety, Food hygiene and Tossed standards at all timesPeople; Training and Fun- Inductions and training of new team members.- Cross train team in all positions- Ensure team refresh trainingregularly- Ensure team attend company training- Develop team members to fulfil family tree- Ensure succession plans for all positions in store- Manage team to maximise staff retention- Create a fun working environment- Create Buzz and family environment instore.- Promote and attend team activities.Fun:- Contribute with ideas and initiative.- Motivate the team- Create Buzz and family environment in store.- Promote and attend team activities.- Help create a fun working environmentManagement Behaviours:We care-We show respect through our words and actions- We aim to deliver the best every day- We treat the business and its property like our ownWe are open to change- We have an open mind and positive attitude- We are dynamic and believe change brings opportunities-We listen to feedback and act where necessaryWe want to grow- We lead by example & help others achieve more- We proactively seek to self-develop- We work as a team to exceed the businesss goals