Showdome Manager Saltcoats, Ayrshire

Job Description

SandylandsSandylands Holiday Park in Saltcoats, Ayrshire has plenty going on day and night to keep our holiday makers amused and our team on their toes.A role at Sandylands Holiday Park is guaranteed to be fun, fast paced and varied with a supportive team environment. Whether youre an experienced holiday park professional or taking your first step into the industry, there are never been a better time to join the team.As a growing business we are proud to offer progression opportunities and personal development support to help you reach your full potential. With opportunities from front of house to maintenance, sales to security and the step up to management, we are continuing to build for the future. Our people are passionate and vibrant, striving to offer the best holiday experience but with fantastic team camaraderie and fun.Showdome Manager -Saltcoats, AyrshireThe Showdome Manager leads and oversees the management of all aspects of the Showdome within the main complex which includes overseeing the bar operation, venue standards and the Showdome diner. You will also work closely and effectively with other managers that have responsibilities within your area for example, head chef, arcade managers and entertainment manager. Your main focus will be driving industry leading customer service, speed of service and performing within a safe and immaculate environment.You will be resonsible for:-* Operating the Showbar in line with brand standards, food safety, and health & safety guidelines at all times* Ensuring you maintain high quality products, through effective line cleaning, Cellar management, and the perfect serve.* Dealing with customer queries and complaints in the appropriate manner to ensure the customer gains the very best experience* Role modelling effective leadership behaviours and our vision and values at all times* Ensuring high levels of presentation are maintained both front and back of house at all times* Monitoring and reviewing all feedback from available channels and take appropriate action as required* Ensure the effective team levels are maintained both front and back of house at all times and prepare rotas in accordance with rota and wage/turnover %* Promote the business through positive marketing strategies and ensure all POS is up to date and relevant* Deliver our performance targets against budget, managing stock including daily & weekly stocktakes, margin and cost control whilst ensuring exceptional customer service at all times* Attract and recruit team members and develop them to be the best team through coaching, training and support. To ensure all company training has been completed within a target timeframe.* Working together with the team to produce industry leading standards within the Showbar and aim to exceed customer expectations* On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given* To consistently build guest rapport and relationships within the Showdome through product knowledge and service excellence.What can we offer you* Competitive rates of pay* Discretionary bonus packages* Fantastic team environment* 25% discount on holidays for yourself, friends and family* Stand-by breaks available at a discounted rate* Full uniform provided where necessary* Full trainingTo start Creating Amazing Memories with us, apply now!