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Customer Service Advisor

Red Recruitment
Job LocationKeynsham
EducationNot Mentioned
Salary22,830 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you have a passion for animals Do you love working in Customer Service and would like a new opportunity in Keynsham Red is recruiting a Customer Service Advisor for a leading online veterinary company based in Keynsham, just outside of Bath. This isa fantastic opportunity to work for a company that puts their customers and employees at the heart of all they do. If you would like a role where you can make a difference, apply today!Package and Benefits of a Customer Service Advisor:

  • Salary: £20,755
  • Location: Keynsham
  • Contract: Permanent, 39 hours per week
  • Hours: Rotating shift patterns of 8:00 am - 5:00 pm, and 8:45 am - 5:45 pm
  • 28 days holiday per year + your birthday off!
  • Hybrid working after probation (3 days at home and 2 days in the office!)
  • Dogs often in the office!
  • Fully funded training and development opportunities
  • Located just 15 minutes from Bath
  • Company pension and sick pay
  • Cycle to work scheme
  • Various discounts on retail and gym memberships
  • Employee Assistance Programme
  • Regular social events
Key Responsibilities of a Customer Service Advisor:
  • Providing excellent customer service via telephone, email, live chat, or messages
  • Prioritising customer orders and requests and resolving any complaints about issues in their orders
  • Maintaining thorough and accurate customer service records whilst keeping it private and secure
  • Liaising with company suppliers to arrange collections, deliveries, item repairs, correspondence, and email management as needed
  • Working as part of a great team to drive positive company sales results
Skills and Experience of a Customer Service Advisor:
  • Experience working in any customer service environment such as a contact centre, retail, or hospitality
  • Full driving licence
  • Positive mindset and proactive attitude towards work
  • Confident, friendly telephone manner
  • Ability to build and maintain customer relationships
  • Great work ethic with the ability to work as part of a team
If youd like to work at this great company as a Customer Service Advisor in Keynsham, please apply now!Red Recruitment (Agency)

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